Privacy Policy

At Palm Alliance LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Physical address and identification documents
• Payment information and billing details
• Employment and income verification
• Emergency contact information

Automatically Collected Information

When you visit our website or use our services, we may automatically collect:

• Device information and IP address
• Browser type and operating system
• Usage data and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process your booking and provide extended-stay housing services
• Verify your identity and conduct background checks
• Communicate with you about your reservation and our services
• Process payments and prevent fraud
• Improve our website and services
• Send you marketing communications (with your consent)
• Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information with:

• Property Owners: Information necessary to facilitate your stay
• Service Providers: Third-party vendors who assist in our operations
• Payment Processors: To process your transactions securely
• Background Check Services: For verification purposes
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Restriction of processing
• Data portability
• Object to processing
• Withdraw consent

To exercise these rights, please contact us at privacy@palmalliancellc.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Palm Alliance LLC
Email: privacy@palmalliancellc.com
Phone: +971 58 537 9778